Stephen ButcherChief ExecutiveEduserv

Emer ColemanFounderDisruption Ltd

David CotterillDeputy Director of Strategic ChangeGovernment Digital Service

Mike DixonAssistant Chief ExecutiveCitizens Advice

Adam FisherNot for Profit LeadThe CIO Partnership

Steph GrayManaging DirectorHelpful Technology

Geoff HallPSN Technical LeadCabinet Office

Emma NorrisSenior ResearcherInstitute for Governmentwww.instituteforgovernment.org.uk/blog

Andy PowellResearch Programme DirectorEduservefoundations.typepad.com

Ian SinclairHead of Public Sector ConsultingIPL

Jeni TennisonTechnical DirectorOpen Data Institutehttp://www.theodi.org.blog

Meri WilliamsDirectorChromeRose Ltdhttp://blog.geekmanager.co.uk

16 May 2013

10:00 - 10:30

Registration and refreshments

Refreshments will be served in The Great Hall.

10:30 - 10:50Stephen ButcherChief ExecutiveEduservAndy PowellHead of Product ResearchEduserv

Welcome and introduction

Welcome to the Eduserv Symposium 2013.

10:50 - 11:30David CotterillDeputy Director of Strategic ChangeGovernment Digital Service

Opening keynote: 21st century Government

David will be speaking about the way the public sector uses and delivers technology and the changes underway to ensure that we deliver a 21st-century service infrastructure for the UK.

11:30 - 12:00

Morning coffee break

Refreshments will be served in The Great Hall.

12:00 - 12:20Jeni TennisonTechnical DirectorOpen Data Institute

Adapting to an Open Data World

Jeni will talk about the changes and challenges of the move towards an open and transparent culture, for both government departments and charities. She will discuss the implications of what this means in terms of changing business models, and changing demands within these organisations in skills and practice.

12:20 - 12:40Ian SinclairHead of Public Sector ConsultingIPL

Combatting the data headaches of the digital age

Digital by default means many things, not least it means more data to manage and analyse. But what does this never ending increase in data volumes mean for the Public Sector? How is this going to affect your organisation and what skills do your people need to have in order to manage and exploit data in the Information Age? Ian will discuss such issues and highlight what can be learned from the Private Sector.

12:40 - 13:00

New technologies and paradigms, old laws

Kuan Hon, Consultant, Kuan0.com

13:00 - 14:00

Lunch

Lunch will be served in The Great Hall.

14:00 - 14:20Mike DixonAssistant Chief ExecutiveCitizens Advice

Advice in the 21st century: how to make sure a 70 year old business model remains relevant

Mike will be looking at the provision of advisory services in the 21st century and how to make sure that a 70 year old business model remains relevant.

14:20 - 14:40Adam FisherNot for Profit LeadThe CIO Partnership

Threat or opportunity? Charities and IT both face tremendous change

Adam will be talking about the ways in which third sector organisations are having to adjust to deal with the changing digital environment.

14:40 - 15:00Geoff HallPSN Technical LeadCabinet Office

PSN: a new kind of marketplace

Presentation details to follow.

15:00 - 15:20Emma NorrisSenior ResearcherInstitute for Government

Making the Games: What can we learn from London 2012?

The success of the London 2012 Olympics exceeded national and international expectations. It was the bid Paris was supposed to win and there was widespread scepticism – after the failures of the Dome, Wembley Stadium and the World Athletics Championships – that the UK could deliver. Delivering the Olympics meant organising the two largest sporting events ever seen in the country, in a capital city; mobilising an army of volunteers; and putting huge demands on public services and private contractors. This presentation will examine the success of the London Olympic and Paralympic Games and will explore how the lessons from the Games can be applied elsewhere.

15:20 - 15:50

Afternoon tea break

Refreshments will be served in The Great Hall.

15:50 - 16:10Meri WilliamsDirectorChromeRose Ltd

DevOps in the wild

“DevOps is a state of mind”, “DevOps is a structure”, “You need a DevOps team!”, “There’s no such thing as a DevOps team!” We’ll be exploring the myths and misconceptions surrounding DevOps and looking at some real world patterns and anti-patterns.

16:10 - 16:30Steph GrayManaging DirectorHelpful Technology

Why bother?

As consumers, we’ve got used to rating, commenting and reviewing our experiences online, and yet taking part in government consultations or shaping how public services are delivered is still a laborious and specialist pasttime usually left to lobby groups and the green ink brigade. Steph will explore why people should bother engaging with public sector organisations online, and what can be done to build trust and enthusiasm for participation, though radically rethinking the feedback and consultation process.

16:30 - 17:00Emer ColemanFounderDisruption Ltd

Closing keynote: Change is the new normal

17:00 - 17:10Andy PowellResearch Programme DirectorEduserv

Final remarks

Andy Powell wraps up the day.

17:10 - 18:00

Drinks reception

Please join us for an informal drinks reception in The Great Hall.